Find answers below or reach out directly. We respond to every message.
Chat & AI
Questions about models, image generation, responses, or unexpected output.
Account & Billing
Issues with your account, token balance, or Plus subscription.
API Keys
Generating, managing, or troubleshooting your Solunce API keys.
Chat & AI
Solus X6 is the free all-rounder — great for questions, writing, code, and research. Apollo 1 is the flagship: deeper reasoning, longer context, vision, and no output limits. Apollo is Plus-only.
Yes. Click the paperclip icon to attach an image, or press Ctrl+V / Cmd+V to paste a screenshot directly into the input. Both Solus X6 and Apollo 1 can analyze images.
Just ask naturally — say something like “draw me a sunset” or “generate a logo”. Solunce detects the request and generates an image automatically. You can attach a reference image to use as a starting point. Free accounts get 5 generations/day; Plus gets 25.
AI models can make mistakes. For important information, verify independently. You can start a new chat and rephrase your question for a different result. If you see a consistent issue, email us so we can investigate.
When web search is on (toggle in the input bar), Solunce fetches live search results and uses them to answer. Useful for current events, recent releases, prices, and anything past the model's training cutoff.
Account & Billing
Token balances refresh after each message. If yours seems stuck, try refreshing the page. Tokens reset daily at midnight UTC.
Visit solunce.com/pricing and click Upgrade. Plus gives you Apollo 1 access, unlimited tokens, 25 image generations/day, and priority speed.
Upgrades usually activate within a minute. If it's been longer, try logging out and back in. Still not showing? Email [email protected] with your order confirmation and we'll sort it out immediately.
Click your profile icon in the top-right of the chat, open Settings, and scroll to the “Change Password” section.
API Keys
Yes — API keys are free to create. Sign in and visit solunce.com/keys to generate one instantly. Free keys share the same daily token limit as your account.
Keys can be revealed from the Keys page using the “Show key” button. If you can't find it, generate a new one — it only takes a second.
A 401 means the key wasn't recognized. Make sure you're passing it as a Bearer token in the Authorization header: Authorization: Bearer sk-.... If the key was recently created, wait a few seconds and retry.
Still need help?
Send us a message and we'll get back to you within a day.